1. General terms and conditions
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the IMPERIANE website (the “Service”) operated by IMPERIANE (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
The language of the Terms and Conditions is English.
- If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.
Pre-orders will be crafted just for you, please allow 14-25 days after order confirmation.
- Customers: IMPERIANE is a sales intermediary, the products available on the “IMPERIANE.COM” website have physical availability from the single seller, our warehouse acts as a temporary deposit only after an order received on the website, where only the packaging and shipping is managed.
- Seller: The product that you intend to sell must be a new product and never worn, the product cannot be a copy or counterfeit, it must be authentic with seals if present. The sale of copies or counterfeits is strictly prohibited. In the event of a report from our customers for used or a counterfeit product, our client will be reimbursed, and you will be charged for all shippings (departure and returns) plus a penalty of Eur 35.
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
The prices and delivery costs shown on the Website include VAT. The prices and delivery costs shown on the Website may vary from time to time and IMPERIANE is not bound by the price until IMPERIANE has accepted the order by sending the shipping confirmation to you. The prices may also vary between the physical store and the Website. If you have placed an order and the price has changed before we have accepted your order (by sending you the shipping confirmation), we will notify you by e-mail about the price change and give you the option to place a new order with the new price or cancel the old order. If we are unable to contact you, your order will be cancelled. IMPERIANE always reserves the right to cancel any order prior to our acceptance of the order. If we already have received payment for a cancelled order we will refund you the amount of the purchase. Please also note that IMPERIANE may cancel the order even if it has been accepted by IMPERIANE under the condition that you realize or should have realized that the price information was incorrect. The delivery costs are shown in connection with the shipping methods at the checkout stage.
6. Acceptance and shipping confirmation
Please note that all orders placed by you are subject to acceptance by us. We may, at our discretion, choose not to accept your order for any reason whatsoever without any liability to you. Once the order has been processed, a shipping confirmation e-mail will be sent with all relevant information about your order. The shipping confirmation is our acceptance of your order. Please note that IMPERIANE does not guarantee that all products presented on the Website are in stock at the time of your order. If a product is unavailable, we will contact you shortly, by phone or by e-mail. If we already have received payment for such product we will refund you the amount of the purchase.
7. Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by IMPERIANE.
IMPERIANE has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that IMPERIANE shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
These Terms shall be governed and construed in accordance with the laws of Belgium, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
In order to exercise your right of withdrawal, you are required to inform us of your decision to terminate this contract by means of an express statement (e-mail: customer service [spiral] IMPERIANE.com), all payments will be refunded to the Firstclub service if Your request to terminate the service will not be communicated beyond 3 (three) days, beyond this time, the service will automatically be disabled at the annual deadline.
Effects of order recess
If you withdraw from this contract, you will be refunded all payments you made to us, including delivery costs (except for the additional costs arising from your choice of a delivery type other than the least expensive standard delivery type from We offer) without undue delay and in any case not later than 14 days from the day we are informed of your decision to terminate this contract. These refunds will be made using the same means of payment you have used for the initial transaction, unless you have otherwise agreed otherwise; In any case, it will not have to bear any cost as a consequence of such redemption.
If you have requested to start the provision of services during the withdrawal period, you are required to pay a sum proportional to the amount provided until you have notified us of your withdrawal from this contract, with respect to all the benefits provided in the contract .
Type recall module
(You can use the following form to cancel your order or to express the will to withdraw, as specified in the terms and conditions, by rendering the products without any justification.
The following is mandatory information to enforce the withdrawal.)
– Recipient: IMPERIANE e-mail: info@IMPERIANE.com
– With the present I / we (*) we notify the withdrawal from my / our (*) sales contract of the following goods / services (*)
– Ordered (*) / received the (*)
– Customer Name (s)
– Customer’s address (s)
– Client’s signature (s) (only if this form is notified in hard copy)
(*) Delete the useless term.
2.5. FirstClub will be active right after receiving the Member Code. You will be sent by SMS message (valid from: 09/12/15), or it can be shipped in paper form together / separately from the rest of the order to the indicated shipping address. Once you receive the code, you will be able to enjoy the benefits of our partners.
3. Benefits of enrollment
As members you will enjoy the following benefits:
4.3. Both parties have the right to cancel without notice if they have valid reasons to do so. For our part, the reasons may include, but are not limited to, your cancellation of your user account or gross violation by you of the contract. In these circumstances, the right to redemption will be less.
4.4 We may offer test or promotional registrations to certain customers at our discretion. Test or promotional registrations are subject to the same conditions, unless otherwise stipulated. Test or promotional registrations are free and end automatically. After the end of the test or free registration, the registration can continue according to the terms of section 4.1, confirming the entry through its customer account or contact customer service.
4.5 You can purchase a gift voucher that can be used by a third party. Gift registrations will automatically end on the date specified in the voucher, unless after the expiration the third party decides not to change them in regular enrollment through their customer account or contact customer service.
4.6 The ownership of additional bonus items will be transferred once the revocation period has ended. If the additional items are linked to a minimum purchase order, that minimum order must be equalized or exceeded even after exercising the right of revocation; If the minimum order is not reached due to the exercise of the revocation right, the additional items for this purchase will have to be returned and you will not be able to request others.
5. Membership fee
The registration fees are payable each year on the FirstClub page. Every year,IMPERIANE will automatically charge the registration fee due to the customer’s payment method. If the payment method becomes unavailable during the subscription period or if the charge is not possible for other reasons, the payment method will automatically be changed to another that has been indicated by the customer through your account or will be updated Automatically the credit / debit card expiration dates. If payment is not possible through the methods indicated, registration will be disabled.
6. Modifications to Participation Conditions
We have the right to change these conditions of participation. We will inform you in time for important changes we intend to do. You can then contest changes within a month. If that does not happen, the changes will come into effect after a month.
When a change notification is sent, we will also remind you of your right to object, the time limits for doing so and the consequences.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
If you have any questions about these Terms, please contact us.