Terms and Conditions

Effective Date: November 10, 2024

Welcome to Imperiane! By accessing or using our website at https://imperiane.com, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

1. Eligibility

You must be at least 18 years old to use our website, or you must have the consent of a parent or legal guardian.

2. Use of the Website

Imperiane grants you a non-transferable, limited license to use this website. You may not reproduce, modify, or distribute the content without explicit permission. For example, unauthorized activities, such as copying content for commercial purposes, violate these terms.

3. Products and Pricing

• Accurate Product Details: We ensure that product descriptions, images, and specifications are as accurate as possible. However, slight variations may occur due to design updates or screen settings.
• Pricing: Prices are displayed in USD unless otherwise specified. Although prices can change without notice, we honor the price confirmed at the time of purchase.
• Stock Availability: We regularly update product availability. If an item becomes unavailable after your order, we will contact you promptly to provide alternatives or a refund.

4. Orders and Payments

• Placing Orders: When placing an order, ensure all provided information is accurate. We may cancel orders if we detect fraudulent activity or incorrect payment details.
• Secure Payments: To ensure security, we process payments using verified and secure payment gateways. Accepted methods include major credit and debit cards.

5. Shipping and Delivery

We offer free shipping on orders over $50. For details on delivery times, methods, and costs, please visit our Shipping and Delivery Policy.

6. Returns and Refunds

Our refund policy outlines how to initiate a return, exchange, or refund. Customers must notify us within the specified return window to qualify for eligible claims.

• Returns must be requested within 30 days of receiving your order.
• Items must be in their original condition and packaging.
• You are responsible for the return shipping costs unless the product is defective or incorrect.

Once we receive the returned item, we will process your refund within 7-10 business days. For more details, please read our Refunds and Returns Policy.

7. Privacy Policy

We prioritize your privacy and protect your personal data. For full details on how we handle your information, see our Privacy Policy.

8. Intellectual Property

All content on this website, including text, graphics, and logos, belongs to Imperiane or its licensors. Unauthorized use of our intellectual property is strictly prohibited.

9. User Accounts

Customers may create accounts for quicker checkouts and efficient order tracking. You are responsible for safeguarding your login credentials and ensuring all account activities comply with these terms.

10. Limitation of Liability

Imperiane is not liable for damages arising from your use of the website or products, except as required by law. By using our services, you agree to these limitations.

11. Changes to Terms

We may update these Terms and Conditions at any time. Changes will be effective once posted on this page, with the updated effective date clearly noted.

12. Governing Law

These Terms and Conditions are governed by the laws of Canada. Any disputes arising from your use of our website will be resolved in accordance with Canadian law.

13. Transparency for Google Merchant Center

We comply with Google Merchant Center’s Misrepresentation policy by providing clear business and policy information. Imperiane is dedicated to offering a trustworthy and transparent shopping experience.

14. General Information

• Business Owner: Izibani Web Inc.
• Business Address: 101-14546 Bernard-Geoffrion, Montreal, QC, Canada
• Hosting Provider: Sunshine Ecommerce LLC, 2 PARK PLZ STE 680, IRVINE, CA 92614
• Contact Email: [email protected]
• Website URL: https://imperiane.com

Imperiane is a professional online store that focuses on high-quality products, fast shipping, and excellent customer service. Our goal is to ensure a reliable shopping experience for all customers.